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AI Chatbots

Support and sales bots that actually sound like you.

Trained on your docsMulti-channelHuman handoff
Built by Waystoweb
The overview

We build chatbots that answer from your real knowledge β€” not generic guesses. They greet visitors, resolve common questions, qualify leads and know exactly when to pass a conversation to a person, across every channel your customers use.

What you get

Everything bundled into this service.

Trained on your content

Answers come from your docs, FAQs and site β€” accurate and on-brand.

On every channel

Website, WhatsApp, Slack and more, all from one shared brain.

Captures & qualifies leads

Turns visitors into booked calls and tickets while you sleep.

Smooth human handoff

Recognises when to escalate and passes full context to your team.

How we work

From kickoff to launch

1

Gather knowledge

We ingest your docs, FAQs and tone so the bot speaks like you.

2

Shape the conversation

Design flows for support, sales and the inevitable edge cases.

3

Train & test

Tune answers against real questions until quality is consistent.

4

Launch & learn

Go live, watch transcripts and keep improving the weak spots.

<2s
Avg. reply time
70%
Tickets deflected
24/7
Coverage
Tools & technologies we reach for
ClaudeRAGPineconeTwilioNode.js
Good questions

Frequently asked

A focused support or sales bot is usually live in one to three weeks, depending on how much content we’re training on.

Yes β€” it can capture leads, book calls and trigger workflows through your CRM and calendar.

It says so honestly and hands off to a human with the full conversation, rather than inventing a reply.

Ready to build it?

Let's talk through your ai chatbots project and map a plan that fits your budget and timeline.

Start your project